Meibocare · Auckland, New Zealand
Contact Meibocare
Questions about the E-Heated Eye Mask, our dry eye supplements, an order, or stocking Meibocare in your practice? Email us or use the form and our Auckland team will get back to you.
Send us a message
Include your order number if you are writing about a purchase.
Before you write
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Orders placed on meibo.care
Quote your order number. Returns are covered by our refund policy.
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Orders placed on Amazon
Delivery and refunds for Amazon purchases are handled through your Amazon account. Product questions are welcome here.
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Clinics and retailers
Want to stock Meibocare in your practice? Tell us about your clinic. Current stockists are listed on our authorised retailers page.
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Product and dry eye questions
Our dry eye guides cover heat therapy, eyelid hygiene, omega-3 and more. We are not a clinic and cannot give individual medical advice.
Common questions
Quick answers to the things people ask us most.
Can you tell me which product is right for my eyes?
We make products, not diagnoses. Dry eye has several causes, so please see an optometrist for an examination before starting a routine. Our symptoms guide explains what to look for.
What is the warranty on the E-Heated Eye Mask?
The mask carries a one-year warranty. Email us with your order number and a description of the issue and we will take it from there.
Where can I buy Meibocare in person?
Meibocare products are stocked by NVISION Eyecare and the University of Auckland Optometry Clinic. See the authorised retailers page for details.
Where are you based and where do you ship?
Meibocare Limited is based in Rosedale, Auckland, New Zealand. Our products are also sold on Amazon in the UK, EU, Australia, the US and Canada.